The training curriculum for service provider staff, who will use the EOIS Case Management System, is based on their role and responsibilities and how the system will support the performance of responsibilities.
Online modules have been created to introduce staff to system concepts as well as specific system functionality. Based on their role, staff will be required to complete certain online modules in a sequential order. This pre-requisite approach will enable staff to develop a foundation of knowledge. The online modules in conjunction with the user guide and desk aids will support staff as they begin to use the Case Management System.
Details on the approach, and information on classroom training, are available in the Training Resource Guide.
EOIS CaMS Training Resource Guide for Literacy and Basic Skills Service Providers
- Central Region (PDF, 105 KB)
- Eastern Region (PDF, 101 KB)
- Western Region (PDF, 92 KB)
- Northern Region (PDF, 161 KB)
- EOIS-CaMS FAQs: System Training for Literacy and Basic Skills (PDF, KB)
EOIS CaMS Online Orientation
Interactive EO Case and Service Plan Modules
EOIS Case Management System Online Training Modules
- Introduction to the Case Management System
- Navigation, Search, and Common Features
- EO Case and Client Profile
- Employer Profile
- Service Plan
- Service Provider Profile
- Case Management System Reports
- Training Exercises