Employment Service (ES)
Employment Service offers a range of resources, supports and service components to respond to the career and employment needs of individuals and the skilled labour needs of employers, and can help individuals on a path to higher skill training and employment. The five components of the Employment Service provide a highly flexible tool kit of services that can be customized to a client‘s particular needs.
- Administration and Agreements
- Business Planning
- Employment Service (ES)
- Key changes to 2019-2020 Employment Ontario transfer payment agreements
- New reporting requirements for Labour Market Transfer Agreement-funded Employment Ontario programs
- Performance Management System
- Strategic Monitoring
- Tools and Resources
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If you are a member of the public seeking general information on Employment Ontario programs and services, please visit the Employment Ontario website.
Administration and Agreements
- 2015-2016 ES/COJG Sample Auditor’s Report (posted May 2015) (PDF, 157 KB)
- Updated ES Audit and Accountability Requirements 2015-16 (posted March 2015) (PDF, 211 KB)
Business Planning
- ADM Memo to the EO Network: Update on Employment Ontario Allocations for 2020-2021 (posted on March 20, 2020) (PDF, 86 KB)
- Memo: 2020-2021 Business Plan Templates (posted on November 22, 2019) (PDF, 135 KB)
- Memo: 2019-2020 Business Planning (posted on November 28, 2018) (PDF, 95 KB)
- Memo: 2017-2018 Business Planning Questions and Answers (posted January 2017) (PDF, 74 KB)
- Questions and Answers: 2017-2018 Business Planning (posted January 2017) (PDF, 137 KB)
- Memo: 2017-2018 Business Planning (posted December 2016) (PDF, 63 KB)
- 2017-2018 Business Plan Service Provider Instructions (posted December 2016) (PDF, 245 KB)
- Revised ES SQS (posted October 2015) (PDF, 38 KB)
Employment Service (ES)
- Memo: Supporting EO participant technology needs (posted on May 20, 2020) (PDF, 173 KB)
- Memo: 2019-2020 Employment Ontario Transfer Payment Agreements: Audited Financial Statements Submission Instructions (posted on September 18, 2019) (PDF, 82 KB)
- Access to Employment Ontario Programs for Individuals with 900-Series Social Insurance Numbers (posted on August 16, 2019) (PDF, 95 KB)
- Memo: Official Review (posted on November 10, 2017) (PDF, 29 KB)
- Memo to EO Network – QSAR Automation (posted on June 19, 2017) (PDF, 32 KB)
- ES and YJL Service Plan Memo (posted March 31 2017) (PDF, 32 KB)
- 2017 ES Guidelines (posted March 31 2017) (PDF, 753 KB)
- Memo: Additional Funding for Youth Placements (posted July 2016) (PDF, 19 KB)
- Updated ES Service Provider Guidelines (posted April 2016)
- Memo – Updated ES Service Provider Guidelines
- ES Service Provider Program Guidelines (effective April 1, 2016) (PDF, 1,451 KB)
- Memo - ES, YJC and YJCS Ministry ACE INA Insurance Coverage (posted April 2016)
- Updated ES Forms (posted September 2015) (PDF, 31 KB)
- ES Service Provider Guidelines (effective April 1, 2014) (PDF, 1,615 KB)
- Memo: Updated ES Service Provider Guidelines (posted January 2014) (PDF, 70 KB)
- ES Service Provider Guidelines (effective April 1, 2014) (PDF, 1,615 KB)
- Child or Spousal Support Orders and Participation in Ontario Employment Benefits and Support Measures (posted August 2013) (PDF, 227 KB)
- Summary of Service Canada Skills Link (posted February 2011) (PDF, 86 KB)
Key changes to 2019-2020 Employment Ontario transfer payment agreements
- Memo: Key changes to 2019-2020 Employment Ontario transfer payment agreements (posted on March 29, 2019) (PDF, 174 KB)
- Questions and Answers for Service Providers (posted on April 25, 2019) (PDF, 213 KB)
New reporting requirements for Labour Market Transfer Agreement-funded Employment Ontario programs
- Memo: New reporting requirements for Labour Market Transfer Agreement-funded Employment Ontario programs (posted on March 29, 2019) (PDF, 103 KB)
- Questions and Answers for Service Providers (posted on April 25, 2019) (PDF, 213 KB)
Performance Management System
- ES Best Practices and Understanding Results - Service Provider Sessions: Parking Lot Questions and Answers (posted October 2013) (PDF, 513 KB)
- Best Practices and Understanding Results
- Participant Guide (posted May 2013) (PDF, 3,722 KB)
- Training Session (posted May 2013) (PDF, 4,652 KB)
- ES Reporting: Data Integrity and Data Analysis - slide deck (posted May 2012) (PDF, 1,270 KB)
- ES Reporting: Data Integrity and Data Analysis - training manual (posted May 2012) (PDF, 3,564 KB)
- Employment Service Performance Management System for Service Delivery Site Managers
- Training Session (posted July 2011) (PDF, 682 KB)
- Participant Guide (posted July 2011) (PDF, 446 KB)
- Updated: ES0 Client Pathways (posted March 2011) (PDF, 83 KB)
Strategic Monitoring
Monitoring each ES-YJL site’s performance is essential to supporting continuous improvement. The purpose of strategic monitoring is to promote the effective and efficient use of tools and resources, enable ministry staff and service providers to optimize resources, and identify service providers that require greater support to target areas that require improvement through monitoring.
- Official Review – Questions and Answers for Service Providers (posted on January 12, 2018) (PDF, 211 KB)
- Memo: 2017/2018 ES-YJL Strategic Monitoring (posted on August 10, 2017) (PDF, 148 KB)
- Appendix B1: ES-YJL Paper Based Self-Assessment Questionnaire (posted on September 8, 2017) (PDF, 1,156 KB)
- Appendix B2: ES-YJL Targeted Self-Assessment Questionnaire (posted on September 15, 2017) (PDF, 1,159 KB)
- Appendix B3: ES-YJL Comprehensive Self-Assessment Questionnaire (posted on September 15, 2017) (PDF, 1,159 KB)
Tools and Resources
- Apprenticeship Resource for Employment Ontario Service Providers (posted on October 7, 2016) (PDF, 308 KB)
- Employment Ontario Information System (EOIS)
- Forms
- Service Delivery Advisory Group (SDAG)