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If you are a member of the public seeking general information on Employment Ontario programs and services, please visit the Employment Ontario website.

• Literacy and Basic Skills
• LBS Updates
• Additional Tools
• Administration & Agreements
• Business Planning
• Corrections Literacy Initiative
• Legislative Obligations
• Performance Management
• Regional Network Literacy Service Planning
• The Ontario Adult Literacy Curriculum Framework (OALCF)

• Memo: Strengthening Ontario’s Adult Education System (posted on December 4, 2017) (PDF, 47 KB)
• LBS Symposium: Joint ADM Memo to Employment Ontario Network (posted on November 24, 2017) (PDF, 257 KB)
• LBS Symposium: October 5 Draft Summary Report (posted on November 24, 2017) (PDF, 893 KB)
• LBS Symposium: Call for Participation Reference Document (posted on November 24, 2017) (PDF, 522 KB)
• LBS Symposium: Employment Ontario Network Questions and Answers (posted on November 24, 2017) (PDF, 236 KB)
• Memo: Code for Canada Fellowship (posted on November 17, 2017) (PDF, 256 KB)
• Memo: IT Improvement for LBS Network (posted on November 10, 2017) (PDF, 28 KB)
• Memo: Official Review (posted on November 10, 2017) (PDF, 29 KB)
• Paper Based Self-Assessment Questionnaire (posted on October 20, 2017) (PDF, 39 KB)
• Targeted Self-Assessment Questionnaire (posted on October 20, 2017) (PDF, 48 KB)
• Comprehensive Self-Assessment Questionnaire (posted on October 20, 2017) (PDF, 45 KB)
• Support Organization Self-Assessment Questionnaire (posted on October 20, 2017) (PDF, 1,048 KB)
• Memo: Literacy and Basic Skills Symposium (posted on August 30, 2017) (PDF, 250 KB)
• Memo: 2018-2019 LBS Literacy Service Planning and Coordination (posted on August 25, 2017) (PDF, 30 KB)
• 2018-2017 Regional Network LSP Template (posted on August 25, 2017) (PDF, 1,638 KB)
• 2018-2019 Service Delivery Charts (posted on August 25, 2017) (PDF, 44 KB)
• ADM Letter to EO Network on the Corrections Literacy Initiative (posted on August  10, 2017) (PDF, 204 KB)
• Joint ADM Letter to EO Network on Four-Year LBS Funding Increase (posted on June 16, 2017) (PDF, 167 KB)
• Questions and Answers on Four-Year LBS Funding Increase (posted on June 16, 2017) (PDF, 104 KB)
• COFLA letter to Literacy and Basic Skills Service Providers and Support Organizations (posted May 10, 2017) (PDF, 32 KB)
• Deputy Minister’s Letter to the EO Network (posted April 2017) (PDF, 167 KB)
• Assistant Deputy Minister’s Letter to the EO Network (posted April 2017) (PDF, 173 KB)
• Literacy and Basic Skills Evaluation Report (posted April 2017) (PDF, 2,099 KB)
• Executive Summary: Evaluation Report (posted April 2017) (PDF, 758 KB)
• Memo: Revised LBS guidelines for service providers and support organizations (posted March 2017) (PDF, 18 KB)
• Memo: 2017-2018 Business Planning Questions and Answers (posted January 2017) (PDF, 74 KB)
• Questions and Answers: 2017-2018 Business Planning (posted January 2017) (PDF, 137 KB)

• Memo: 2017-2018 Business Planning (posted December 2016) (PDF, 63 KB)
• 2017-2018 Business Plan Service Provider Site Instructions (posted December 2016) (PDF, 140 KB)
• 2017-2018 Business Plan Support Organization Instructions (posted December 2016) (PDF, 230 KB)
• Memo: Learner Gains Research Project Final Entry Date for Exit Assessment Scores (posted on November 16, 2016) (PDF, 192 KB)
• 2016-2017 Support Organization Self-Assessment Questionnaire (posted on November 3, 2016) (PDF, 2,259 KB)
• Memo: 2017-2018 Regional Network Literacy Service Planning Extension (posted September 2016) (PDF, 190 KB)
• Memo: 2017-2018 Regional Network Literacy Service Planning (posted September 2016) (PDF, 187 KB)
• 2017-2018 Regional Network Literacy Service Plan (posted September 2016) (PDF, 2,039 KB)
• 2017-2018 Service Delivery Chart (posted September 2016) (PDF, 187 KB)
• LBS Data Dictionary (posted September 2016) (PDF, 1,588 KB)
• 2016-2017 Paper Based Self-Assessment Questionnaire (posted on September 1, 2016) (PDF, 1,325 KB)
• 2016-2017 Targeted Self-Assessment Questionnaire (posted on September 1, 2016) (PDF, 1,325 KB)
• 2016-2017 Comprehensive Self-Assessment Questionnaire (posted on September 1, 2016) (PDF, 910 KB)
• 2016-2017 Support Organization Self-Assessment Questionnaire (posted on September 1, 2016) (PDF, 2,259 KB)
• Support Organization QSAR Template (posted on August 29, 2016) (PDF, 999 KB)
• Service Delivery Organizations
  • Memo – LBS Service Delivery QSAR (posted on July 7, 2016) (PDF, 80 KB)
  • Service Delivery QSAR Template (posted on July 7, 2016) (PDF, 1,000 KB)
  • Service Delivery QSAR Template Instructions (posted on July 7, 2016) (PDF, 372 KB)
• Support Organizations
  • Memo – LBS Support Organization QSAR (posted on July 7, 2016) (PDF, 35 KB)
  • Support Organization QSAR Template (posted on July 7, 2016) (PDF, 999 KB)
• Call for Applications – 2016 UNESCO International Literacy Prizes (posted on June 10, 2016)
• Revised OALCF Milestone and Culminating Task Materials (posted on May 13, 2016) (PDF, 137 KB)
• Council of the Federation Literacy Award (posted on May 11, 2016) (PDF, 97 KB)
• Revised LBS Guidelines for Service Providers and Support Organizations (posted on April 8, 2016)
• Learner Gains Research Project
  • Entering Essential Skills for Employment and Education (ESEE) data in EOIS-CaMS (posted on March 14, 2016)
• Learner Gains Research Project
  • Questions and Answers for Service Providers (posted on March 1, 2016)
• Update on the Literacy and Basic Skills (LBS) Program Evaluation (posted on January 11, 2016) (PDF, 118 KB)

• December 21, 2015: Learner Gains Research Project to Launch in January (PDF, 46 KB)
• November 18, 2015: Ontario Adult Literacy Curriculum Framework (OALCF) Milestone Portal Access (PDF, 82 KB)
• October 28, 2105: 2016-2017 Service Provider Business Planning Instructions (PDF, 316 KB)
• October 28, 2105: 2016-2017 Support Organization Business Plan Instructions (PDF, 176 KB)
• October 23, 2015: Announcement of the LBS Program Evaluation (PDF, 225 KB)
• June 19, 2015: LBS Contract Management Process (PDF, 100 KB)
• May 21, 2015: 2015-2016 LBS Service Provider Sample – Auditor’s Report
• May 21, 2015:2015-2016 LBS Support Organization Sample – Auditor’s Report
• May 21, 2015: Memo: Revised 2015-2016 LBS Service Provider Audit and Accountability Requirements
• March 20, 2015: Revised Ontario Adult Curriculum Framework Core Document (PDF, 24 KB)
• February 10, 2015: Revised Milestone 55 and Apprenticeship Goal Path Description (PDF, 82 KB)

• October 8: Memo - New Culminating Tasks and Revised User Guide (PDF, 17 KB)
• October 8, 2014: Memo - Employment Culminating Tasks Online for e-Channel Administration (PDF, 17 KB)
• August 2014: Memo - Revised OALCF Milestone M-39 for one-on-one delivery (PDF, 23 KB)
• April 2014:
  • Memo: Enhanced Milestones for one-on-one delivery and revised User Guide (PDF, 124 KB)
• February 2014:
  • Memo: Changes made to 2014-2015 agreements for Employment Service providers for Employment Service (ES), Literacy and Basic Skills (LBS), Ontario Self Employment Benefit (OSEB), Ontario Employment Assistance Services (OEAS), Summer Jobs Service (SJS) and Local Boards (Revised on March 21, 2014) (PDF, 221 KB)
  • Literacy and Basic Skills (LBS) 2013-2014 Business Priorities Survey Results (PDF, 463 KB)
  • Memo: Clarification regarding the Administration of Milestone and Culminating Task Assessments for learners accessing multiple Literacy and Basic Skills (LBS) sites (PDF, 105 KB)