Ministry of Training, Colleges and Universities

Apprenticeship Enhancement Funding (AEF)

Quarterly Status and Adjustment Report (QSAR)
Questions and Answers

What is a QSAR?

A QSAR is a cumulative performance report; it asks transfer payment recipients to identify where they are underperforming, the cause for this and the corrective action they will undertake to get back on track to meet their agreement commitments (project activities) by the next quarter or by the scheduled project end date.

The intended outcome is to increase the organizational capacity of the transfer payment recipients and to engage in the continuous improvement of program delivery.

What is organizational capacity?

Broadly it is defined as the ability of an organization to manage its resources (human and material) to fulfill its goals. This is expressed in terms such as:

  • Asset Management (practices used to effectively manage assets and expenditures to achieve the intended outcomes)
  • Human Resources (number of employees, quality, skills, and experience, organizational structure, etc.)
  • Financial Resources (financial systems, controls and processes, accountability, etc.)
  • Information Resources (administrative practices, pool of knowledge, databases, technology/software, etc.)
  • Intellectual Resources (copyrights, design, patents, privacy requirements etc.)
  • Governance (record of board of directors’ meetings, membership, decisions, etc.)
  • Etc….

What is meant by engaging in the continuous improvement of program delivery?

It is the ongoing effort made by an organization to improve products, services or processes. These efforts usually fall into:

  • Plan. Identify an opportunity and plan for change
  • Do. Implement the change
  • Review. Use data to analyze the results of the change and determine whether it made a positive or negative difference.
  • Act. If the change was successful, continue and regularly assess the results. If the change did not work, begin the cycle again.

Why is the QSAR being introduced to AEF?

The QSAR is a tool that will be used for all apprenticeship programs in the future and not just AEF. The purpose of the QSAR is to provide a consistent, and cumulative, approach for AEF Training Delivery Agents (TDA) to report to the Ministry. Through the QSAR, AEF TDAs will have the opportunity to describe any adjustments they are making to their business practices in order to deliver on their project, budget and timelines, as per their agreement.

What is the process?

  • The AEF QSAR Template will be posted to the Employment Ontario Partners Gateway (EOPG)
  • The Training Delivery Agent will then complete and submit the QSAR for each of their projects by the scheduled due date (as per Schedule D of the Agreement). Any report submitted after the due date will be considered late.
  • ETCs will review and respond within 10 business days after the report is received. If the report is late, the response will be no later than ten (10) business days after receipt.
  • When the next quarter QSAR is due, the TDA will use the same report and continue from where they left off (fill in their comments in the section for Quarter 2). TDAs will repeat for all subsequent quarters that apply to the contract.

How many will there be?

Quarterly reporting is required. The total number of QSARs will be dependent on the length of the contract, with up to a maximum of 6 QSARs.

What are targets and outcomes?

For AEF, a target is the deliverable (project activity) that a TDA has negotiated as part of their agreement. If a deliverable (project activity) is to submit a purchase order for a dust extraction system by Jan. 31, 2017, then being on target means the TDA has completed this deliverable (project activity) by Jan. 31, 2017.  Outcome, however, would be having completed the purchase of the dust extraction system.