Employment Services Transformation
The government is transforming Ontario’s employment services to make them more efficient, more streamlined, and outcomes focused.
As part of Employment Services Transformation, a new service delivery model will integrate social assistance employment services, as well as other government employment services, into Employment Ontario. This new system will be more responsive to the needs of job seekers, businesses and local communities.
Updates on Employment Services Transformation will be posted in this section as information becomes available.
Communications
- Memo: 2023-2024 Employment Ontario Transfer Payment Agreements (posted on January 27, 2023) (PDF, 161 KB) (Download and open with Adobe Reader. See instructions.)
- Memo: Revisions to Submitting a Certificate of Insurance (COI) or Other Similar Proof to the Ministry (posted on December 7, 2022) (PDF, 125 KB)
- Phase 3 Market Sounding Document (posted on October 5, 2022)
-
ADM Memo: Employment Services
Transformation Update
(posted on September 22, 2022)
(PDF, 173 KB)
- Questions and Answers: Fall 2022 Update (posted on September 22, 2022) (PDF, 201 KB)
-
ADM Memo: Ministry of Labour,
Immigration, Training and Skills
Development Name Update
(posted on September 9, 2022)
(PDF, 125 KB)
- Questions and Answers: Ministry Name Change (posted on September 9, 2022) (PDF, 108 KB)
- Memo to the EO Network - Purchasing Gift Cards with Government of Ontario Funding (posted on May 10, 2022) (PDF, 145 KB)
- Questions and Answers - Purchasing Gift Cards with Government of Ontario Funding (posted on May 4, 2022) (PDF, 128 KB)
-
ADM Memo: Selection of
Phase 1 Service System Managers
(posted on April 25, 2022)
(PDF, 167 KB)
- Questions and answers: Announcement of Phase 1 Service System Managers (posted on April 25, 2022) (PDF, 163 KB)
- Memo: Purchasing Gift Cards with Government of Ontario Funding (posted on April 12, 2022) (PDF, 98 KB)
-
ADM Memo to the EO
Network: Employment Services Transformation
Update
(posted on March 17, 2022)
(PDF, 200 KB)
- Questions and Answers: Employment Services Transformation Update Phase 1 and Phase (posted on March 17, 2022) (PDF, 157 KB)
-
Memo to SSMs:
Third-Party Evaluation of the Employment Services
Transformation Prototype Phase
(posted on November 22, 2021)
(PDF, 100 KB)
- Questions and Answers: Employment Services Transformation Prototype Phase Third-Party Evaluation (posted on November 22, 2021) (PDF, 116 KB)
-
ADM Memo:
Employment Services Transformation - Update on
Provincial Rollout
(posted on September 13, 2021)
(PDF, 165 KB)
- Questions and Answers: Update on Provincial Rollout September 2021 (posted on September 13, 2021) (PDF, 131 KB)
- List of Qualified RFQ Applicants (posted on September 13, 2021) (PDF, 105 KB)
-
ADM Memo: Employment
Services Transformation Provincial Roll
Out
(posted on June 10, 2021)
(PDF, 129 KB)
- Questions and Answers: Employment Services Transformation Provincial Roll Out Implementation (posted on June 10, 2021) (PDF, 237 KB)
- Memo: Ongoing Availability of Emergency Response Funding in 2021-2022 (posted on May 28, 2021) (PDF, 105 KB)
- Memo: 2021-2022 Employment Ontario Transfer Payment Agreements (posted on March 30, 2021) (PDF, 111 KB)
- ADM Memo: Employment Services Transformation – Integration Phase (posted on January 28, 2021) (PDF, 198 KB)
- Memo: Reference Group on Employment Services for People with Disabilities (posted on October 28, 2020) (PDF, 91 KB)
- ADM Memo to EO Network: Timeline Update in Prototype Areas (posted on March 31, 2020) (PDF, 388 KB)
-
ADM Memo to EO
Network: Service System Manager Selection
(posted on February 14, 2020)
(PDF, 77 KB)
- Questions and Answers: Announcement of Service System Managers (posted on February 14, 2020) (PDF, 92 KB)
- Incentive and Consequence Framework (posted on April 13, 2022) (PDF, 260 KB)
- Addendum: Key Performance Indicators (posted on October 21, 2019) (PDF, 121 KB)
- Call for Proposal (posted on September 13, 2019) (PDF, 507 KB)
-
Joint ADM Memo to EO
Network: Call for Proposals
(posted on August 29, 2019)
(PDF, 143 KB)
- General Questions and Answers (posted on August 29, 2019) (PDF, 253 KB)
- Qualified applicants from Request for Qualification under Tender #11570 (posted on August 29, 2019) (PDF, 123 KB)
-
Joint ADM Memo to EO Network: Request
for Qualification
(posted on July 3, 2019)
(PDF, 42 KB)
- General Questions and Answers (posted on July 3, 2019) (PDF, 114 KB)
- Ontario Tender's Portal (posted on July 3, 2019)
- Vendor Market Day Presentation (posted on June 11, 2019) (PDF, 294 KB)
-
Joint ADM Memo to EO/ODSP
Network
(posted on April 18, 2019)
(PDF, 226 KB)
- Notification: Vendor Market Day (posted on April 18, 2019) (PDF, 251 KB)
- General Questions and Answers for Service Providers (posted on April 18, 2019) (PDF, 127 KB)
- Memo to EO Network: Employment Services Transformation (posted on March 13, 2019) (PDF, 143 KB)