Particulars Of A Compliance Order

S. 49 (2) Private Career Colleges Act, 2005 (“Act”)

Ministry of Training, Colleges and Universities
Advanced Education Learner Supports Division
Office of the Superintendent
Private Career Colleges Branch
77 Wellesley Street West
Box 977
Toronto ON M7A 1N3

November 19, 2021

These particulars are posted following the issuance of a Compliance Order against a registered private career college by the Superintendent of Private Career Colleges pursuant to s. 46 (2) of the Act.

Original service date: September 21, 2021

Harpal Mann
Canadian Truck Training Centre Inc.
26 Degrey Drive
Brampton, ON
L6P 3T6

&

Amarjot Mann
Canadian Truck Training Centre Inc.
26 Degrey Drive
Brampton, ON
L6P 3T6

Contraventions

The Superintendent has ordered Canadian Truck Training Centre Inc. to stop contravening the following sections of the Act:

A. Section 20 (1) of Ontario Regulation 415/06:
20. (1) Every contract entered into by a private career college and a student for the provision of a vocational program shall include the following terms:

  1. The name of the vocational program as approved by the Superintendent under section 23 of the Act
  2. The student’s address and telephone number and, if applicable, his or her e-mail address
  3. The start and expected completion date for the vocational program.
  4. The language of instruction for the vocational program
  5. The admission requirements for the vocational program
  6. The fees, expressed in Canadian dollars, payable by the student and a schedule indicating the time and amount of each payment
  7. If a student is required to pay for products or services, including books, equipment, processing applications or conducting admission tests or assessments, an itemized list of the fees payable for each such product or service, expressed in Canadian dollars
  8. A statement in bold face type that the private career college does not guarantee employment for any student who successfully completes a vocational program offered by the college
  9. A statement in bold face type that the contract is subject to the Private Career Colleges Act, 2005 and the regulations made under the Act
  10. An acknowledgement by the student that he or she has received a copy of the college’s fee refund policy, as required under subsection 29 (3) of the Act
  11. An acknowledgement by the student that he or she has received a copy of the statement of student rights and responsibilities developed by the Superintendent, as required under section 32 of the Act
  12. An acknowledgement by the student that he or she has received a copy of the college’s student complaint procedure, as required under subsection 31 (3) of the Act
  13. An acknowledgement by the student that he or she has received a copy of the college’s sexual violence policy, as required under subsection 32.1 (4) of the Act
  14. A copy of the consent to the collection and use of personal information required under subsection 50 (3) of the Act in the wording required under subsection (2)
  15. An acknowledgement by the student that he or she has received a copy of the private career college’s policy relating to the expulsion of students.
  16. The schedule of hours of instruction.
  17. The location where instruction will be provided, including the location of any practicum. If instruction or a practicum will be provided on a website, the website address.
  18. A statement in bold face type that the student is entitled to a copy of the signed contract immediately after it is signed. O. Reg. 415/06, s. 20 (1); O. Reg. 132/16, s. 2; O. Reg. 466/16, s. 8 (1, 2).

B. Section 41 (1) (b) of Ontario Regulation 415/06:

(1) A private career college shall not employ a person to provide instruction in a vocational program unless,
(a) the person has one of the following qualifications:
(i) the person has at least 48 months of experience, acquired within the preceding 10 years, working in the vocation or teaching a program to prepare students for employment in the vocation, or a combination of the two,
(ii) the person has at least 24 months of experience, acquired within the preceding 10 years, working in the vocation or teaching a program to prepare students for employment in the vocation, or a combination of the two, and one of the educational qualifications described in subsection (2); and
(b) in the case of a vocation that is governed by a regulatory body that has prescribed qualifications for persons instructing students, the qualifications prescribed by the body.

C. Section 44 (1) and (3) of Ontario Regulation 415/06:

(1) A private career college shall not charge a prospective or enrolled student more than the amount listed for each item on the itemized list provided to the Superintendent under subsection 43 (1) of all fees charged with respect to the vocational program.
(3) Before entering into a written contract for the provision of a vocational program, a private career college may charge and collect a fee of $500 or 20 per cent of the total fees payable with respect to the program, whichever is less, for processing an application for the program or conducting admission tests or assessments.

D. Section 45 (1) of Ontario Regulation 415/06:

45. (1) A private career college shall maintain a file containing the following information on each of its students:

  1. Full name, sex, date of birth, residential address while enrolled, permanent address, phone numbers at the residential and the permanent address, and any cell phone number or e-mail address.
  2. A record of the results of any academic evaluations of the student by the college.
  3. A copy of the signed contract between the college and the student.
  4. A copy of evidence verifying that student has met the admission requirements in accordance with subsections 19 (3), (4) and (5) and any other admission requirements established by the college.
  5. If the student has withdrawn or been expelled from a program, copies of the withdrawal or expulsion letter, any refund calculation and any refund cheque.
  6. A copy of all receipts issued to the student for the payment of fees as required under subsection 44 (7). O. Reg. 415/06, s. 45 (1)

E. Section 23 (6) of the Act:

(6) A private career college shall not make a substantial change to a vocational program that it has been approved to provide without the further approval of the Superintendent. 2005, c. 28, Sched. L, s. 23 (6).

F. Section 38 (10) of the Act:

(10) No person shall hinder, obstruct or interfere with the Superintendent or designate conducting an inquiry or examination, refuse to answer questions on matters relevant to the inquiry or examination or provide the Superintendent or designate with information on matters relevant to the inquiry or examination that the person knows to be false or misleading.

Required Actions

By October 6, 2021, Canadian Truck Training Centre Inc. is required by the Superintendent to provide written confirmation signed by a person with authority to bind the corporation, together with all available supporting evidence, confirming that they:

A. Shall ensure every contract entered into between the School and a student includes the contract terms outlined under section 20 of the Ontario Regulation 415/06; and

B. Shall NOT amend any contract entered into between the School and a student after it has been signed; and

C. Shall NOT employ a person to provide instruction in a vocational program that does not meet the instructor qualification requirements set out under section 41 of the Ontario Regulation 415/06; and

D. Shall NOT overcharge a student as per section 44 of the Ontario Regulation 415/06; and

E. Shall maintain student files in accordance with section 45 of the Ontario Regulation 415/06; and

F. Shall NOT make any substantial change to a vocational program without the approval of the Superintendent of Private Career Colleges as per section 23 of the Act; and

G. Shall NOT hinder, obstruct or interfere with the Superintendent or designate conducting an inquiry or examination, refuse to answer questions on matters relevant to the inquiry or examination or provide the Superintendent or designate with information on matters relevant to the inquiry or examination that you know to be false or misleading, as per section 38 (10) of the Act.